Model #: 31632
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| Model Number | 31632 |
| ANSI Duty Rating | None |
| Weight Capacity | None |
| Product Material | Aluminum |
| Ladder Type | Non-Ladder |
| Warranty | None |
| Product Weight | 2 lb |
| Country of Origin | USA |
| Storage Depth | 9999 in |
| Storage Width at Base | 9999 in |
| Feet | None |
| Spreader System | None |
| 90° Position | No |
| Tip & Glide Wheels™ | No |
| V-Bar | No |
| Ratchet Levelers | No |
| Ground Cue | No |
| Air Deck Ports | No |
| Claw | Yes |
| Scaffolding Position | No |
| Ship length | 10 in |
| Ship Width | 7 in |
| Ship Height | 1 in |
| Ship Weight | 2 lb |
I recently acquired my second LG cage ladder and found that the springs on the cage gate of this ladder were rusted as well as the springs on the latches to the cage floor. I was sure that I would be able to find replacements on the LG website. Unfortunately, I could not find clear information giving the names or part numbers of the parts for my ladder. I did find the information on the springs for the cage gate, but the only other spring I saw listed was the "Claw Spring", which turned out to be wrong.
Thank you for sharing your feedback regarding your recent purchase of the LG Cage Ladder. We sincerely apologize for the issues you encountered with the rusted springs on both the cage gate and the latches to the cage floor. We understand how frustrating it must have been to face difficulties in finding the correct replacement parts on our website.
We appreciate you bringing this to our attention. Our goal is to provide clear and accurate information to our customers, and it’s clear we fell short in this instance. We are currently reviewing our parts listings to improve the clarity and ensure that all necessary parts are easily identifiable and accessible.
In the meantime, our customer service team is ready to assist you directly with identifying and obtaining the correct springs for your ladder. Please contact us at customerservice@ladders.com, and we will ensure that you receive the necessary parts promptly.
We value your business and hope to resolve this matter to your satisfaction. Thank you for your understanding and patience.
Size refers to the ANSI definition of length. ANSI states that the size is defined by the combined length of all rail sections, with a tolerance of +/-3” on each section. Note, this does not take into account any overlap between sliding sections like those on an extension or multi-purpose ladder. This can cause a disparity in the size of the ladder versus the actual height. To determine which ladder you need, Little Giant recommends you reference maximum reach height instead of size.
The terminology for ladder duty ratings, grades, and types can sometimes be confusing. The ladder's duty rating is the maximum safe load capacity of that ladder according to ANSI standards. There are 3 types of ratings that Little Giant offers:
Type I - Made to handle everyday projects. Has a load capacity of 250 lbs.
Type IA- Designed with durability and regular use in mind. Has a load capacity of 300 lbs.
Type IAA- Built for professional performance and rugged use. Has a load capacity of 375 lbs.
Ladder specifications can be confusing due to safety regulation requirements. According to ANSI (American National Standards Institute), the ladder size is defined as the total length of each section and does not account for overlap on extension ladders. As a result, the overlapping sections reduce the total length of the ladder. When purchasing any ladder customers should pay particular attention to the maximum reach to ensure the correct product for the job.
Little Giant Ladders offers replacement parts for products manufactured by Little Giant Ladders only. Please contact Customer Service at 1 (800) 453-1192 or shop online at https://www.littlegiantladders.com/pages/ladder-parts.
When ordering replacement parts, you will need to provide the Little Giant Ladder Model Number and Mark Number or a description of the part you need.
