This message is intended for all owners of a Little Giant Velocity, LT, or Liberty multipurpose ladder. We recently discovered that some of these ladders locking pins/rung fasteners can fail, posing a fall hazard to consumers. Your ladder may have been manufactured with two types of Rock Lock fasteners (pictured below). If your Rock Locks are Type A, you can disregard this notice, your ladder is safe to operate. If your Rock Locks are Type B, please keep reading.
TYPE A (Disregard this letter)
TYPE B (Keep Reading)
While using the ladder, the Rock Lock pins on the outer sections may disengage, causing the inner section to telescope upwards. Based upon this discovery we are immediately recalling all Velocity, LT, and Liberty multipurpose ladders sold between March 1, 2016 and February 17, 2017.
The products included in the recall can be identified by the following part numbers:
Velocity: 15413, 15417, 15422 and 15426
LT: 14313, 14317, 14322
All Velocity, LT, or Liberty products with these part numbers and with the Type B Rock Lock fasteners are affected by this recall. Also, embossed into the metal immediately below the Rock Lock is one of the following codes:
IMMEDIATELY STOP USING YOUR MULTIPURPOSE LADDER AND CONTACT WING ENTERPRISES AT 855-595-3378.
Wing Enterprises, Inc. dba Little Giant Ladder Systems is making arrangements to provide a repair kit for your ladder. You should expect to receive four special high-impact plastic inserts along with instructions via FedEx within the next 1-2 weeks. You will not need any tools to install these inserts. Upon receipt, carefully open the envelope and follow the enclosed instructions.
It is Little Giant’s mission to produce the safest, highest quality products, and with this repair kit, your Velocity, LT, or Liberty multipurpose ladder will be safe to use. Please call our toll-free hotline at 855-595-3378 today for assistance. Your safety is our number-one priority.